I am an existing customer. I am moving to another unit in the same tower. Shall I re-register again?

Created by Matt O'Donnell, Modified on Thu, 7 Sep, 2023 at 5:59 PM by Matt O'Donnell

You will have to request for a final bill to formally deactivate your existing account. For the new unit you have to register on the LU Online Portal following the standard procedure. If you paid a security deposit before it can be transferred to your new account but the administration fee must be paid. Please be informed that the old account must be cleared and all pending dues must be paid to avoid any delay in re connection of your new unit.

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